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    Home » TBC Bank Uzbekistan Raises $37 Million to Accelerate AI Programme, Launch Insurance Operations, and Deepen Consumer Card Offering 
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    TBC Bank Uzbekistan Raises $37 Million to Accelerate AI Programme, Launch Insurance Operations, and Deepen Consumer Card Offering 

    AdminBy AdminApril 28, 2026No Comments6 Mins Read
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    TBC Bank Uzbekistan Raises $37 Million to Accelerate AI Programme, Launch Insurance Operations, and Deepen Consumer Card Offering 
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    Two funding rounds within five months is an unusual pace even for high-growth digital banks. For TBC Bank Uzbekistan, it reflects the velocity at which the institution is executing against an opportunity that continues to expand faster than the capital already committed can fully address. The bank has closed a $37 million round led by its parent, the London-listed TBC Bank Group, following a $38.5 million raise in July of the same year. Both rounds share the same strategic intent: to fund the proprietary AI programme now at the centre of the bank’s product and operational strategy, to support rapid expansion of its loan book, and to accelerate entry into insurance, buy-now-pay-later, and enhanced card products. 

    TBC Bank Group led both rounds, with continued participation from its institutional co-shareholders: the European Bank for Reconstruction and Development and the International Finance Corporation. TBC holds a 60% majority stake in TBC Bank Uzbekistan, with EBRD and IFC each holding 20%. This shareholder structure is not simply a capital arrangement — it brings with it the governance standards, development finance credentials, and international network that distinguish TBC Uzbekistan from purely commercial digital banking operations in the region. For international counterparties and prospective partners, this institutional backing is a material signal of the platform’s quality and durability. 

    Table of Contents

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    • The Market Conditions Driving the Investment 
    • Card Products Reflecting Consumer Demand 
    • AI Deployment With Measurable Results 
    • Insurance and the Next Product Frontier 
    • A Competitive Window That Remains Favourable 

    The Market Conditions Driving the Investment 

    The market conditions that underpin the investment case are well documented but worth restating. Nearly 90% of Uzbekistan’s population has internet access. Approximately 60% of the country’s 37 million people are under 30 — a demographic that treats digital-first financial services as the default rather than the alternative. State banks still hold a dominant share of banking assets, and product offerings across the sector remain limited relative to what this consumer base is prepared to engage with. The gap between supply and demand in consumer financial products is wide, and it is closing from the demand side faster than incumbent institutions are moving to fill it from the supply side. 

    The bank has been systematically building the infrastructure required to serve this market at scale. An in-house payment processing centre has reduced reliance on third-party infrastructure and shortened the time-to-market for new product launches. Strategic partnerships with Visa and Mastercard have extended card issuance capabilities. The Salom debit card and Osmon credit card have been introduced to the consumer segment, with further enhancements to the Salom card planned to increase its competitiveness and attract a broader customer base. TBC Business, the digital banking platform for small and medium enterprises, addresses the commercial segment that has historically been most poorly served by Uzbekistan’s formal banking sector. 

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    Card Products Reflecting Consumer Demand 

    The card product pipeline reflects a broader pattern of consumer demand that is highly visible in Uzbekistan’s digital economy. Sustained and growing search interest in terms such as “беспроцентная кредитная карта” and “kredit karta foizsiz” signals a population that is actively seeking credit card products with zero or low interest periods — accessible, digitally issued, and transparent in their terms. For a bank with the AI infrastructure to personalise card offers, assess creditworthiness in real time, and manage card portfolios at scale, this pattern of consumer intent is a direct and growing commercial opportunity that the existing market has not yet adequately addressed. 

    AI Deployment With Measurable Results 

    Artificial intelligence is where a material portion of the new funding is being deployed, and the results already generated by existing AI deployments provide a concrete basis for evaluating the investment. AI agents built by specialists who previously developed Yandex’s Alice assistant — using a finance-specific large language model based on Meta’s Llama architecture — were handling 42% of all loan repayment reminder calls by the third quarter of 2024. That figure has since risen substantially as deployment has scaled. Sales bots and a voice-first interface that allows customers to interact with the app through natural spoken language are in development, with the latter representing a significant leap in the quality of the AI-driven customer experience. 

    Insurance and the Next Product Frontier 

    Oliver Hughes, Head of International Business at TBC Bank Group, framed the direction clearly: the bank is going deeper into the financial life of retail customers in Uzbekistan, building out product by product across different verticals. Insurance is the next major frontier. TBC Uzbekistan currently offers insurance through a third-party provider, but the plan is to obtain its own licence and operate as a direct insurer — a transition that would increase both the margin on insurance products and the depth of customer data available to personalise future offerings. A buy-now-pay-later product and an expanded SME lending programme are also in the near-term pipeline. 

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    The financial metrics reflect a business compounding growth with consistency. TBC Uzbekistan’s registered user base reached 16.9 million by September 2024, up from 13.2 million at the end of 2023. Monthly active users stood at 4.9 million. Net profit for the first nine months of 2024 was $27 million, against $23 million for the full year of 2023 — meaning the bank exceeded its prior full-year result within three quarters. The full-year 2025 target is $75 million, supported by a loan book that is doubling year-on-year and a deposit base expanding at comparable rates. These are the numbers of an institution that is operating well inside its growth capacity. 

    A Competitive Window That Remains Favourable 

    The competitive environment is becoming more complex, and Hughes has been direct about it: the market is not highly contested today, but it will become increasingly so as international players establish their positions. Hungary’s OTP Bank and South Korea’s Korea Development Bank are already operational in Uzbekistan. Société Générale, Kaspi, and Citibank have all been reported to be evaluating entry. The institutions that arrive later will face a market in which TBC Uzbekistan has already accumulated the user base, the data, the proprietary AI models, and the ecosystem breadth that take years to build. The head start is substantial, and the pace of investment is designed to extend it further. 

    Taken together, the two funding rounds completed within five months represent a deliberate acceleration of TBC Uzbekistan’s investment programme at a moment when the market opportunity is at its most open and the competitive window is still favourable. The capital is being deployed into AI infrastructure, card products, insurance capabilities, and SME services — each of which deepens the ecosystem’s relevance to its users and raises the barrier for competitors attempting to replicate what has been built. The platform being constructed in Uzbekistan is increasingly difficult to displace, and each round of investment makes it more so. 

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